Customer testimonials

Being relatively newly self employed I had assumed that remortgaging would being impossible.

Alex helped to quash my misassumption and secured a favourable rate with a significant monthly saving. The process was smooth with good communication and regular updates.

I can recommend Alex and Ox & Hart Financial Services wholeheartedly.

– J. Gebbels

Alex has been exemplary as a mortgage broker. He helped both me and my son with our mortgages. His patience explaining what we need to know and more what we didn’t, as well as providing the best providers to work with really set him apart.

I have asked so many questions of Alex and he’s always been there either in person or at the end of the phone.

You can be confident of the service you’ll receive from Alex, and I know you’ll be grateful you had one of the best!

– D. Brown

Alex was recommended to us and we are very pleased he was. Alex is patient, helpful and extremely knowledgeable. He even helped us work out what a good offer would be to put down on our dream house which was excepted. We couldn’t be more pleased with the service and help provide by Alex. We highly recommend Alex who will kindly hold your hand through the mortgage and buying process. Also very helpful with the insurances that are recommended along with taking a mortgage (i.e life insurance).

– M. Barker

Alex helped me enormously in buying my first house, I couldn’t have done it without him. From not even knowing where to start, Alex talked me through the process, arranged my mortgage, found a conveyancing solicitor and put me in touch with tradespeople to work on the house when the sale was complete. He was patient, proactive and always available when I needed assistance. Highly recommended.

– T. Talbot

From the very first moment we contacted Alex to ask about his services, we knew that he would be the right person to assist us with our first property purchase.

The wealth of knowledge that Alex possesses around purchasing a property proved to be extremely helpful and invaluable as first-time buyers navigating the property market at an incredibly challenging time. Throughout the process of buying our house, Alex was there at every step of the way to help and support us… even with queries that fell outside of his remit! He has been incredibly responsive with replying to messages and emails; and whenever we needed support he was only a phone call away.

During the rocky times of the COVID-19 pandemic, combined with trying to secure a mortgage with a small deposit; Alex’s tenacity meant that he was up and primed every day for two weeks until he could secure us a mortgage product with a high street lender. In addition, Alex has access to a range of other wonderful professionals who can assist with a property purchase; from a panel of excellent solicitors to contacts within the estate agency sector, will specialists… and even a locksmith for that all-important change of locks on completion day.

Thank you once again Alex for providing us with your exceptional service to help us buy our first home. We thoroughly look forward to all of the future financial assistance you will provide over the years!

– C. Parmenter